Technical Help Desk
Case triage using VIN, diagnostic records, symptoms and operating conditions.
Velocity Motors
After Sale Service
A layered after-sales program connects remote technical response, trained local workshops and planned parts availability.
Workshop Training
High-voltage safety, diagnosis, maintenance and component replacement.
Diagnostic Platform
Market-authorized access to vehicle scans, service functions and repair information.
Spare-Parts Planning
Launch stock, fast-moving items and replenishment recommendations.
Warranty Administration
Standard evidence, authorization and claim-status workflow.
OTA & Campaign Support
Software release communication and coordinated service campaigns.
How we work
01Requirement review
02Solution & quotation
03Production & inspection
04Delivery & support