Frequently asked questions

FAQ

Before you order

Questions from Buyers

Model and market combinations can support CCS2, CCS1, GB/T and selected regional interfaces. Confirm before homologation.

Selected trim, software, language, climate, charging and branding items can be configured subject to volume and engineering review.

Provide market coverage, sales plan, service capability, facility information, volume forecast and homologation status.

Yes. Available support includes technical data, certificates, test coordination and clarification with the appointed local partner.

Use daily distance, payload, climate, route variability, charging windows and reserve requirements rather than range alone.

Programs can include training, diagnostics, parts catalogs, technical cases, warranty workflow and software support.

Yes. AC and DC charging can be quoted with site and fleet requirements, subject to local electrical compliance.

Market, model, trim, quantity, incoterm, destination, charging standard, homologation and requested branding.